Shipping Policy
Shipping Policy
At Equestrian Artisans we strive to provide our customers with a seamless shopping experience. To ensure your orders reach you promptly and securely, we offer the following shipping policy:
Processing Time:
- All orders are processed within 2 business days (excluding weekends and holidays). This allows us to carefully prepare and package your items for shipment.
Shipping Method:
- Standard and promotional shipping on all orders are shipped orders via USPS Ground Advantage unless otherwise selected at check out. This reliable and cost-effective service provides efficient and trackable delivery to your doorstep.
Delivery Time:
- USPS Ground Advantage typically delivers within 1 to 5 business days, depending on your location. Please note that delivery times may vary based on destination and seasonal demand.
Order Tracking:
- Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and progress of your shipment.
Shipping Costs:
- We offer competitive and transparent shipping rates. Shipping costs are calculated based on the weight and dimensions of your order, as well as your location. You can view the shipping charges during the checkout process.
Shipping Destinations:
- Currently, we only ship within the United States. We apologize for any inconvenience this may cause to our international customers.
Shipping Exceptions:
- Please note that during busy seasons or unforeseen circumstances, there may be delays in shipping. We appreciate your patience and understanding in such situations.
Questions and Support:
- If you have any questions or need assistance with your order or shipment, our customer support team is here to help. Please don't hesitate to contact us at info@equestrianartisans.com
Thank you for choosing Equestrian Artisans. We value your trust and are committed to delivering your products swiftly and securely.
